Force Contact Officers (FCO)

Are you looking for a job where no two days are the same?

Do you want to help provide a vital service to the public, which will often be in situations where they need it the most?

Do you thrive on challenges and relish the opportunity to make a real difference in your work?


If so, Cleveland Police would like to hear from you……….


We have BIG PLANS for our Force Control Room (FCR) as we are seeking to appoint up to 41 STAFF. That’s right 41 STAFF!!


As a Force Contact Officer (FCO) you will enjoy a varied and exciting career. Our Force Contact Officer’s undertake a wide variety of activities from answering 101 and 999 calls to dispatching our frontline police officers via radio to conducting desktop enquiries and crime investigations.


As a Force Contact Officer you really will be working in the beating heart of Cleveland Police, and you‘ll be doing it all from within our in modern control room based in our award winning newly built Community Safety Hub in Hemlington. It’s a vibrant and exciting workplace where you’ll be supported within a department over 200 strong. You will be part of the vital link between the communities and neighbourhoods we serve and the 1200 Police Officers we deploy to keep them all safe.


We are looking to recruit Force Contact Officers for the 1st October 2019.


You will be paid a salary ranging from £18,486 to £22,275 with a potential of up to 20% shift allowance, you will also receive all the necessary training. Part-time/flexible shifts are available (but you would need to be available full time whilst we train you). Cleveland Police employees also receive an array of different benefits.


Some of these benefits include;


On-site parking

On Site Café

Generous annual leave, 24 days per annum (rising to 29 days after 5 years’ service)

Wide range of lifestyle discounts incorporating healthcare, transport, dining, days out, technology and many others

Local gym discounted membership


And many more!


So if you are 18 years of age or over and are interested in this exciting opportunity, please, click ‘Apply’ and fill in a few personal details.


Once you have registered you will be invited to attend an Orientation Event where you can find out more about this exciting opportunity.


If you have recent experience in an emergency service contact handling environment (through working for an Ambulance Service, Fire Service, Police Service, or the Maritime and Coastguard Agency), or have significant experience of responding to emergency service incidents which have been referred from an emergency service contact centre e.g. role of Police Officer, Fire Fighter – we also want to hear from you…….


The closing date for registering your interest is Wednesday 22nd May 2019.

Cleveland Police values diversity. We welcome expressions from individuals who have one or more protected characteristics covered by the Equality Act 2010.

Apply Now This will take you to our online recruitment website

Contract Hours: 37 Hours per week
Closing Date: 22/05/2019
Salary: £18,486 to £22,275 with a potential of up to 20% shift allowance
Contract Type: Permanent
Location Based: Cleveland Community Safety Hub, Hemlington