Force Contact Officer

Position Title: Force Contact Officer
Location: Community Safety Hub - Hemlington
Salary: Scale 3/4 - £18,486 - £22,275 (plus Shift Allowance – up to 20%, and Weekend Working Enhancement)
Contract Type: Permanent

This role supports a 365/24-7 operation which will include working days, evenings, weekends, and public and bank holidays.  

Applications are invited for the position of Force Contact Officer based at the Community Safety Hub (CSH), Hemlington, Middlesbrough.  

As a Force Contact Officer (FCO) you will enjoy a varied and exciting career. Our Force Contact Officer’s undertake a wide variety of activities from answering 101 and 999 calls to dispatching our frontline police officers via radio to conducting desktop enquiries and crime investigations.  

As a Force Contact Officer you really will be working in the beating heart of Cleveland Police, and you‘ll be doing it all from within our modern control room based in our award winning newly built Community Safety Hub in Hemlington. It’s a vibrant and exciting workplace where you’ll be supported within a department over 200 strong. You will be part of the vital link between the communities and neighbourhoods we serve and the 1200 Police Officers we deploy to keep them all safe.  

Due to the scale of interest in this opportunity the Force is seeking applicants to undertake an electronic Situational Judgement Test (SJT) before those successful are progressed to an Assessment Centre. Please apply below and complete the form to be issued with the electronic link to undertake the SJT.
Apply now to be sent this link on Monday 18th November 2019 and start your recruitment journey! 

Click HERE to see the Person Specification of a Force Contact Officer

Click HERE to view our Recruitment and Selection timescales

Click HERE to view guidance on the Situational Judgement Test

Please ensure you are available for all dates throughout the recruitment process.  Further information on this can be found in the attached Recruitment and Selection timescales.    

If you have applied for this role in the previous 6 months, and were unsuccessful at the SJT or any subsequent part of the recruitment process, unfortunately we cannot accept your application at this time.

Cleveland Police is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from all minority groups and individuals who identify with one or more of the protected characteristics as defined by the Equality Act 2010. All appointments will be made on merit.

Apply Now This will take you to our online recruitment website

Contract Hours: 37 hours per week
Closing Date: 17/11/2019
Salary: £18,486 - £22,275 (plus Shift Allowance – up to 20%, and Weekend Working Enhancement)
Contract Type: Permanent
Location Based: Community Safety Hub